Country Manager - Japan

We’re looking for a Country Manager, Japan. You’ll lead a cross-functional team of Japan ecommerce experts with expertise in acquisition marketing, creative, content and customer service, and have responsibility for growing and scaling our client sites in Japan  You will have expert knowledge on how customers in Japan expect ecommerce sites to look, feel and behave, and how to build brand awareness and acquire customers in the Japanese market. You will be the voice of the Japanese customer in the business and use data-driven

insights to inform how we innovate.
You will be responsible for total Japan GMV (revenue), site conversion

improvement, and shopper NPS.

More specifically, you will:

  • Be the expert on how to make our clients successful in Japan

  • Develop and implement go-to-market plans for new clients launching within Japan

  • Develop and implement strategies to drive customer and revenue growth for the sites operated in Japan

  • Analyze site performance and make recommendations on how to improve site experiences and product appeal in Japan

  • Build expert knowledge in Japanese customer insights, retail benchmarking, consumer trends, ecommerce trends, payment landscape, logistics landscape and marketing best practices

  • Own and drive a revenue goal for Japan partnering with the Client Success and Product teams to achieve that goal

  • Be the voice of Japan within the business: communicating the needs and wants of customers in Japan, and informing the company on the ways in which they need to adapt and innovate

We’d love to hear from you if:

  • You have extensive experience in ecommerce, marketing, mobile and online analytics

  • Fluent in English, and native in Japanese

  • Expert understanding of online shopping preferences and trends in Japan

  • Expert understanding of ecommerce business objectives, trends and key performance metrics

  • Proven expertise with Google Analytics

  • Excellent in project management and time management

  • Be able to work efficiently and independently

Japan Any Region
Job Type:

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Executive Search, Job search, Management search, recruitment agency, ethical recruiters in MENA, Asia, UAE, Europe Retail, FEC, Food, Fashion, Luxury brands.

Sectors We Cover

Retail, Food service, Hospitality and FMCG – Mid-Management to Executive positions in Operations, Buying, Merchandising, CRM, Franchise, Food preparation, Business Development, Supply Chain, Logistics, Marketing, Finance and IT, Leadership, HR, Business Development, Organisational Development and more.

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Other sectors include #Foodservice #hospitality #Digital

We focus on quality and service. We are not a big volume agency! We will only discuss an opportunity with you when you have a good chance of success!

Global Retail Recruitment is an established global retail recruiter and executive search agency focusing on delivery of quality recruitment process and extensive knowledge in the retail sector. We assist candidates in their search for a new career with consideration to their personal requirements, key skills, future career path and capability of fulfilling our clients brief.

We have delivered success and continue to deliver quality retail recruitment process for candidates globally to leading brands in Europe, Asia, and MENA. Our recruitment success is based on our commitment to providing ethical, considerate and communicative recruitment service coupled with honest, professional advice.

We have significant experience in Luxury, Food, Fashion, Lifestyle, Variety Retail in operations and all support functions such as HR, Leadership, organisational development marketing, finance, buying, merchandising, VM, Supply, Logistics, Franchise, CRM, Real Estate, E-commerce and more.

Vacancies are normally Area, Regional, Country, GM, Director, CEO, COO, CFO, VP, P, MD levels.

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