IT Retail Systems Engineer - HK

This leading edge retailer is embarking on transforming its #retail #stores into smart stores that leverage #technology to improve customers experience, drive sales and conversion.
The ideal candidate would be energetic, technology savvy with a “can do” spirit and work closely with the IT Store Operations & #Infrastructure Teams in transforming IT support to stores across the world.

A Quick learner of various store business functions and operations, great interpersonal relationship skills with the business users and management, understand what works and what doesn’t, work with global #IT team(s) to recommend appropriate alternatives or solutions.
 

The successful candidate will spend the first 3 years in IT support function of the store, participate and be involved in the deployment of new POS and smart store technologies (i.e., high density WiFi, beacons, etc.) After which the candidate will be rotated to IT Infrastructure or IT Store System teams.

Key Responsibilities:
• Work closely with Front Office Systems and Infrastructure, participating in the design on new IT Services or products on what works and what doesn’t so that respective teams can refine their products and services offerings.
• Work closely with respective application, project team(s) and cloud managed service provider to support store IT operations.
• Ensure all store IT technical procedures (Installation, Configuration, Run books) are documented, updated and contribute to the maintenance of operational standards.
• Proactively address the operational issues for all customer facing as well as any back-office applications access by the store personnel.
• Resource Management such as vendor, contracts, and budget management.

Key Requirements:
• Bachelor’s degree or equivalent experience in Computer Science,
• Computer Engineering or related field
• At least 2 to 3 years’ experience in IT Retail environment or a Technology company managed service provider
• Microsoft Certified Engineer (MSCE)
• Fluent in spoken and written English
• Excellent problem solving and communication skills
• Self-motivated with strong project and people management skills



Location:
Hong Kong

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Executive Search, Job search, Management search, recruitment agency, ethical recruiters in MENA, Asia, UAE, Europe Retail, FEC, Food, Fashion, Luxury brands.

Sectors We Cover

Retail, Food service, Hospitality and FMCG – Mid-Management to Executive positions in Operations, Buying, Merchandising, CRM, Franchise, Food preparation, Business Development, Supply Chain, Logistics, Marketing, Finance and IT, Leadership, HR, Business Development, Organisational Development and more.

Recruiter, Executive Search / Retail Recruitment Specialists

Other sectors include Food service, catering, FMCG, FEC, Theme Parks, Construction.

We focus on quality and service. We are not a big volume agency! We will only discuss an opportunity with you when you have a good chance of success!

Global Retail Recruitment is an established global retail recruiter and executive search agency focusing on delivery of quality recruitment process and extensive knowledge in the retail sector. We assist candidates in their search for a new career with consideration to their personal requirements, key skills, future career path and capability of fulfilling our clients brief.

We have delivered success and continue to deliver quality retail recruitment process for candidates globally to leading brands in Europe, Asia, and MENA. Our recruitment success is based on our commitment to providing ethical, considerate and communicative recruitment service coupled with honest, professional advice.

We have significant experience in Luxury, Food, Fashion, Lifestyle, Variety Retail in operations and all support functions such as HR, Leadership, organisational development marketing, finance, buying, merchandising, VM, Supply, Logistics, Franchise, CRM, Real Estate, E-commerce and more.

Vacancies are normally Area, Regional, Country, GM, Director, CEO, COO, CFO, VP, P, MD levels.

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